Everything you need to know simplified
Get clear, concise answers about our AI solutions, services, and how RadX helps your business move forward.
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What services does RadX offer?
RadX provides custom software development services including web applications, mobile applications, backend systems, APIs, integrations and white-label platforms. We also build tailored digital solutions for businesses looking to improve operations, launch new products and scale efficiently.
How long does it take to develop a solution with RadX?
Project timelines depend on the complexity, features and scope of the solution. Smaller projects may take a few weeks, while more advanced platforms can take several months. After understanding your requirements, we provide a clear roadmap, estimated timeline and delivery phases.
Do I need technical expertise to work with RadX?
No technical expertise is required. Our team guides you through the entire process — from idea validation and planning to design, development and launch. We translate business needs into practical digital solutions and keep communication clear at every stage.
What kind of support does RadX provide after launch?
We provide ongoing post-launch support including maintenance, bug fixing, improvements, performance monitoring and feature enhancements. Depending on your needs, we can also offer long-term technical support and continuous product development.
Can RadX build software tailored to my business?
Yes. RadX specializes in custom-built software tailored to each client’s business model, workflows and goals. We do not rely only on generic templates — we create solutions that fit your specific operational and growth needs.
Can RadX integrate with existing systems?
Yes. We can integrate your new solution with existing platforms, third-party tools, CRMs, ERPs, payment gateways and other business systems through APIs and custom integrations, helping your operations stay connected and efficient.
How do we start working with RadX?
The process usually starts with an initial discussion where we understand your business, your goals and the problem you want to solve. From there, we define the scope, recommend the best approach and prepare a proposal with the next steps.
General questions
Everything you need to know about launching and managing your own branded EV charging platform.
What is a white-label EV charging platform?
A white-label EV charging platform is a ready-to-launch software solution that operates under your company’s brand. It can include a branded mobile app, web dashboard, charger management, user accounts, charging sessions, payments, pricing and reporting tools.
Can the platform be customized for our brand and business model?
Yes. The platform can be adapted with your company’s logo, colors, domain, application identity and preferred languages. Pricing rules, user roles, reports, payment methods and selected workflows can also be configured according to your operational needs.
Can it connect with different charging stations and third-party systems?
The platform can integrate with compatible EV chargers and external services through standard protocols and APIs. This may include payment gateways, ERP and CRM platforms, roaming services, maps and other business systems. Technical compatibility is evaluated before implementation.
What support does RadX provide after launch?
RadX provides technical assistance, maintenance, bug fixing, system monitoring and support for platform updates after the product goes live.
Privacy and security
How does RadX protect business and user data?
We apply secure development practices, access controls, encrypted connections and appropriate infrastructure measures to protect sensitive business and user information.
Who can access the data stored in the platform?
Access is managed through defined user roles and permissions. Each organization can control which users are allowed to view, manage or export specific information.
Can security requirements be adapted to our organization?
Yes. Security configurations, access levels, authentication methods, backup policies and data-management processes can be adapted to the needs of each project.
Technical support
What support does RadX provide after launch?
RadX provides technical assistance, maintenance, bug fixing, system monitoring and support for platform updates after the product goes live.
Can RadX continue developing the platform after launch?
Yes. We can add new features, improve existing functionality and support the platform as your business and user requirements evolve.
How are technical issues reported and managed?
Issues can be submitted through the agreed support channel. Our team reviews the request, evaluates its priority and provides updates until the issue is resolved.
Project Process
How does a project with RadX begin?
The process starts with an initial consultation to understand your business, objectives, users and technical requirements. We then define the project scope and recommend the most suitable solution.
How long does it take to develop a digital product?
The timeline depends on the project’s size, complexity, integrations and required features. After the discovery phase, we provide an estimated schedule and clear delivery stages.
Will we receive updates during development?
Yes. We maintain regular communication throughout the project and provide progress updates, demonstrations and opportunities for feedback during each development phase.
Turn your ideas into powerful, scalable software with RadX.
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